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Terms & Conditions

Terms and conditions

The following terms and conditions will apply to the use of the online store with the togiatrosofi.gr brand located at the online address www.togiatrosofi.gr Every user who enters and transacts or uses the services of the online store (hereinafter referred to as abbreviated "visitor" and/or "user" or "customer" depending on whether he is limited to visiting the store only or ordering and selling products and services) is deemed to consent and unconditionally accept the following conditions set forth here, without any exception. If a user does not agree with these terms, then he must refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

General terms

togiatrosofi.gr reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems it necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store shop. Contracts through the online store are drawn up in the Greek language.

Information & Products Provided

togiatrosofi.gr is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of togiatrosofi.gr as well as the transactions provided through the online store. togiatrosofi.gr, in the context of good faith, is not responsible and is not bound by electronic data entries made due to error/misdirection according to common experience and is entitled to correct them whenever it becomes aware of their existence.

Limitation of Liability

togiatrosofi.gr, in the context of its transactions from the online store, is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "as is". In no case is togiatrosofi.gr liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that a visitor of the online store or a third party may suffer from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any unauthorized interference by third parties with products and/or services and/or information available through it.

*Free shipping does not apply to Hard-to-reach Areas.

Privacy Policy

The information voluntarily provided by the users of the website www.togiatrosofi.gr is used in order for the users to have direct and meaningful communication with the online store, to provide them with answers to specific questions they ask and to execute their orders.

The information collected through the website is intended to improve the user and customer experience (traffic measurement, shopping statistics, measurement of user and customer interest in products, transaction facilitation). The company does not distribute to third parties the electronic addresses, or any other information concerning the users of the website www.togiatrosofi.gr.

Gathering information

The website www.togiatrosofi.gr was designed so that users can visit it without having to reveal their identity and without having to provide personal data unless they wish to do so themselves. Website visitors are asked to provide their personal data only if they want to register as a member of the website, subscribe to the newsletter and or send an email through the contact form.

Use of information

The website www.togiatrosofi.gr collects five types of information about users:

1) Data that the user provides when registering as a member,

2) Data that the user provides when signing up for the newsletter,

3) information that the user gives when using the contact form.

4) When completing the new member registration form on our website, you will be asked for your full name, address, postal code, county, email address and telephone number.

www.togiatrosofi.gr makes use of the information you provide during your subscription to the newsletter and the use of the contact form in order to contact you regarding your request, for new products offered by the company, for special offers . You can choose whether or not you want to receive such communications from the company by sending your request via e-mail to the email address

Access to information

The provision of your personal data by you means that you consent to this data being used by the company's employees. The company requires its employees and the maintainers of the website to provide its users with the level of security mentioned in this personal data protection statement. Under no other circumstances may the company share your personal information with others without your consent, unless required by law. Please be aware that under certain conditions permitted or required by law or court order, the collection, use, and disclosure of your personal data, which has been collected online, without your consent.

Cookies

www.togiatrosofi.gr uses cookies as part of the facilitation and operation of services through its website. Cookies are small files, which are sent and stored on the user's computer, allowing websites such as www.togiatrosofi.gr to function smoothly, to collect user choices, to recognize frequent users, to facilitate their access to this, and for the collection of data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders. You must keep in mind that cookies are absolutely necessary for the www.www.togiatrosofi.gr website to function properly and smoothly. In any case, you can delete cookies according to the instructions of the manufacturers of the browser you use.

Modification and deletion of information

www.togiatrosofi.gr allows its users to correct, change, complete or delete data and information they have provided to the company. If you choose to delete a piece of information, the piece of information will be deleted from its records immediately. For the protection and safety of the user, www.togiatrosofi.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question contact www.togiatrosofi.gr through the website www.www.togiatrosofi.gr, or via e-mail at info@www.togiatrosofi.gr. Changing or correcting your personal data can also be done through the registration page of www.togiatrosofi.gr. Please note that we will do our best to protect your personal data, but protecting your password on our website is also up to you.

Security

www.togiatrosofi.gr is committed to ensuring the security and integrity of the data it collects about the users of the website. www.togiatrosofi.gr has adopted procedures for safeguarding the personal data that users provide on the website or provide over the phone. These procedures protect user data from any unauthorized access or disclosure, loss, misuse or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to www.togiatrosofi.gr is secure because SSL (Secure Socket Layer) technology is used to encrypt the data before it is sent through the (SSL) connection. Chrome, Internet Explorer, Mozilla Firefox, Opera, Safari browsers support the SSL protocol and it is recommended to use them to connect to the www.togiatrosofi.gr website.

Third party websites

This personal data protection policy applies only to the website www.togiatrosofi.gr and does not cover links to other websites and, therefore, the information collected by the parties that own and control said websites, or the use of cookies.

Updates and changes

www.togiatrosofi.gr is constantly being updated and expanded both operationally and in terms of products and services, consequently renewing this policy as well. We recommend that you read this page at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. The privacy policy may be modified at any time without prior notice to users.

Return Terms

Giatrosofi will refund the full price of the product returned by the customer provided that it has not been used or damaged or its packaging has not yet been altered or opened and only if it is returned together with the document. The product must be returned within 15 days from the day of receipt. In this case, the shipping costs to return the product are borne by us. The customer must first fill out the form electronically through our website and then we will contact you. The customer must pack the product in such a way that the transport to be safe. The customer can only return the product through the courier companies we cooperate with (ACS). If the product is deemed suitable for return, then we return the customer's money within thirty days from the day the customer has requested to return the product. Yatrosofi shall not refund the customer who returned the products and the shipping method used was not safe resulting in the products being lost, damaged, or stolen. The product packaging must not have been altered or opened, used or damaged and you should also be accompanied by his document.

Acceptance of terms

As long as you use the website www.togiatrosofi.gr, you accept and consent to this personal data protection statement, the Privacy Policy as well as the above terms of use.